AUTEC Car Wash Systems: Privacy Policy

This Privacy Policy describes how AUTEC Car Wash Systems (“AUTEC,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit our website (https://autec-carwash.com), contact us, or use our products and services (collectively, the “Services”).
By using the Site or Services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Interpretation and Definitions

Interpretation Words with initial capital letters have meanings defined below and apply equally in singular and plural.

Definitions
Account – A unique account created for you to access our Services.
Business – AUTEC Car Wash Systems, which determines the purposes and means of processing personal information.
Cookies – Small text files stored on your device that record browsing preferences and activity.
Device – Any device that can access our Services, such as a computer, phone, or tablet.
Personal Information (or Personal Data) – Any information that identifies, relates to, or could reasonably be linked to an individual.
Service Provider – Any third party that processes information on AUTEC’s behalf.
Usage Data – Information automatically collected during Site use (e.g., browser type, IP address, pages visited).
You – The individual using the Site or the company on whose behalf the individual acts.

2. Information We Collect

AUTEC may collect:
Contact Information (name, company, address, phone, email)
Account and Transaction Information (billing/shipping data, orders, service records)
Payment Information (processed by secure third-party providers; AUTEC does not store full card numbers)
Technical and Usage Data (IP address, browser, device ID, pages visited)
Marketing and Communications Data (preferences, campaign responses)
Service or Support Data (machine serial numbers, notes, photos for service requests)

Notice at Collection Where required by law, AUTEC will provide a Notice at Collection at or before the point of data entry describing categories of personal information collected and purposes of use.

3. How We Use Information

We use your information to:
Provide and support our products and services
Process orders, payments, shipments, and service requests
Communicate with you about orders or inquiries
Send promotional emails or updates (with your consent or where permitted)
Improve our Site and offerings through analytics
Detect, prevent, and address security issues or fraud
Comply with legal obligations or enforce our Terms of Service

4. Cookies and Tracking Technologies

AUTEC uses cookies, beacons, and similar tools to operate and improve the Site. You can disable cookies in your browser; some Site functions may then be limited.
We use analytics tools such as Google Analytics. Opt-out: https://tools.google.com/dlpage/gaoptout.
Our Site does not currently respond to “Do Not Track” signals.

5. Sharing of Information

We may share personal information with:
Service Providers (hosting, payment, analytics, email, shipping)
Affiliates and Partners within the AUTEC corporate family
Professional Advisors (legal, accounting, audit)
Business Transfers (in mergers or acquisitions)
Legal and Regulatory Authorities (where required or to protect rights)
AUTEC does not sell or rent personal information. If data “sales” or “sharing” occur as defined by law, notice and opt-out options will be provided.

6. Retention of Information

Personal information is retained only as long as necessary for the purposes described, to comply with law, resolve disputes, or enforce agreements.

7. Security of Your Information

AUTEC employs reasonable administrative, technical, and physical safeguards to protect data. However, no online system is completely secure.

Data Breach Notification If a breach affects your personal information, AUTEC will comply with applicable notification laws and take steps to mitigate harm.

8. Your Privacy Rights

Depending on jurisdiction, you may have rights to: access, correct, or delete your information; restrict or object to processing; withdraw consent; and opt out of “sales” or “sharing.”
Residents of California, Colorado, Connecticut, Virginia, and Utah may contact AUTEC to exercise state-specific privacy rights. We may require verification of identity before processing requests.

9. Children’s Privacy

The Site and Services are not directed to children under 13. AUTEC does not knowingly collect data from them. Contact us if you believe a child has provided information so we can delete it.

10. International Transfers

If you access the Site outside the United States, your information may be transferred to and processed in the U.S. By using the Site, you consent to this transfer.

11. Links to Other Websites

The Site may contain links to third-party websites. AUTEC is not responsible for the privacy or content of such sites. Review their privacy policies before interacting.

12. Changes to This Privacy Policy

AUTEC may update this policy periodically to reflect changes in operations or law. The “Effective Date” shows the latest version. Continued use of the Site after updates signifies acceptance.

13. Contact Information

AUTEC Car Wash Systems
2500 W Front St, Statesville, NC 28677
Main (704) 871-9141 Toll-Free (800) 438-3028
Email info@autec-carwash.com
Website https://autec-carwash.com